Conference Summary

Date: 27th Feb 2020 - 28th Feb 2020
Venue: Location: The Weston Hall Conference Suite, Ealing Campus, University of West London, London, UK.   Address: University of West London, St Mary’s Road, Ealing, London W5 5RF, UK.    
Bookings are closed due to expiry of the event

Sixth Annual Conference and Awards Ceremony of the European Society for Person Centered Healthcare


The Sixth Annual Conference and Awards Ceremony (ESPCH6) of the Society, was held at the University of West London (UWL), London, UK, Thursday 27th and Friday 28th February 2020. The purpose of the Society´s Annual Conferences, is to represent the work of the ESPCH more widely, and to ‘import’ the historic tenets of humanistic medicine/healthcare, into a data-driven modern context, with a laser-sharp focus on the modern healthcare imperative of higher quality care at contained or lowered cost.


ESPCH6 has been organised by the Society in collaboration with the newly established European Institute for Person Centred Health and Social Care at UWL, London UK; WPP Health Practice, London, UK, and; MOSAIC Home Care Services & Community Resource Centres, Ontario, Canada. A wide range of distinguished speakers and chairpersons participated at the Conference from across the globe, including the United States of America, Canada, Australia, Germany, Switzerland, Denmark, and, in the United Kingdom, colleagues from the University of Oxford, University of West London, Manchester Metropolitan University, Kingston University, St. George’s University of London, the University of Hull, and the University of Gloucester. A key feature of ESPCH6 was the inclusion of speakers of a wide range of patients and patient advocacy organisations, alongside a wide variety of clinicians, academics and colleagues from the pharmaceutical and healthcare technology industries. Over ESPCH6’s two intensive days, 33 presentations were delivered across 11 academic sessions, spanning a wide range of study areas of immediate relevance to the development and implementation of person-centred approaches within health and social care systems. Debates took place as part of extended panel discussions, each of which included a specific panel discussant.


Following the conclusion of Day One of the ESPCH6 (the evening of the 27th February, 2020), the Society held its 2020 Annual Awards Ceremony, at which the President and Chairman of Council of the Society, Professor Sir Jonathan Elliott Asbridge DSc (hc) DHSc (hc) DSc (hc), conferred the Presidential Medal, the Senior Vice-Presidential Medal, the Platinum, Gold, Silver and Bronze medals of the Society, the Book Prize and the Essay Prize, the Society’s Prizes for Qualitative and Mixed Methods Research, the Young Teacher and Young Researcher Prizes, and the ESPCH Prizes for Patient Advocacy. 



Conference Overview

Key themes at ESPCH6 included the impact of the Digital Health Revolution/AI/caring robots on PCC, the latest thinking on social prescribing as a recent addition to the PCC armoury, the most recent developments in shared decision-making strategies, and the new concepts of health and illness which are emerging as a consequence of the continuing evolution of the person-centered clinical method. The status of PCC as an ethical imperative and human right was discussed, along with an exposition of the latest data demonstrating the empirical scientific evidence for PCC-mediated therapeutic approaches in healthcare, together with their accompanying economic justifications. Specific advances in behavioural science of relevance to how PCC can maximise treatment adherence were featured centrally. The conference debated the methodological approaches deemed necessary to accelerate the operational implementation of PCC through the formulation of non-prescriptive clinical guidance for PCC. The growing role of therapeutic empathy - and developments in the understanding and use of the therapeutic clinical relationship - were also debated. Of central significance, ESPCH6 reviewed how sophisticated advances in patient advocacy are enabling a data-driven embedding of PCC within modern health and social care systems. The conference learned how the pharmaceutical and healthcare technology industries are fulfilling a vital function in advancing the progress of PCC through their rapidly expanding and forward looking ‘patient-centricity’ initiatives.



Keynote speakers: Dr. Patrick Daly, from the Lonergan Institute at Boston College, Chestnut Hill, Massachusetts, USA; Dr. Amy Price, from the Stanford Anesthesia Informatics and Media (AIM) Lab, Stanford University School of Medicine, USA, and Research Editor, Public and Patient Partnership Strategy British Medical Journal & Department of Continuing Education, University of Oxford, UK; Dr. Jeremy Howick, from Oxford Faculty of Philosophy, University of Oxford, UK; Ms. Rachel Power, from The Patient’s Association, UK; Ms. Jane Teasdale, from Mosaic Home Care Services & Community Resource Centres, Toronto, Ontario, Canada, and; Mr. Dan Berry, from Hill+Knowlton Strategies, UK.


Representatives from different patient advocacy groups and associations (Parkinson´s Concierge, Melanoma UK, Cannabis Patient Advocacy and Support Services, Genetic Alliance UK, Brittle Bone Society and The Utley Foundation) discussed social prescribing and the perspective of the patient in their distinct approaches for actively engaging patients, their families and communities in decision making processes within health systems, clinical tirals and drug development processes. They were joined by representatives from the pharmaceutical industry (Mr. James Fitzpatrick, Janssen Pharmaceutical Companies of Johnson & Johnson; Dr. Paul Robinson, MSD Pharmaceuticals; Ms. Malar Subramaniam, Bayer Pharmaceuticals, and; Dr. Clare Nott, AstraZeneca Pharmaceuticals) who presented patient-industry partnerships  and collaborations  and how they can evolve and expand.


The role of new technology in person-centered care was featured through an ethical debate over caring robotics, presented by Professor Marilyn A. Ray, Colonel (Ret.), United States Air Force Nurse Corps & Professor Emerita and Adjunct Professor, The Christine E. Lynn College of Nursing, Florida Atlantic University, and Colonel Dr. Marcia Potter, Master Clinician, United States of America Air Force & Adjunct Professor, Uniformed Services University of the Health Sciences, USA. 


New innovations in digital health technology were discussed, with demonstration of how digital health applications and community organisation through online forums are effectively being used to promote patient, family and community engagement, health and disease education, social prescribing and collecting patient-reported data: Dr. Myles Furnace, IPSEN Pharmaceuticals; Mr. Simon Hooper, Co-founder of ReMeLife and RemindMeCare; Ms. Gillian Nuttall and Ms. Diane Cannon, Melanoma UK; Dr. Bharat Tewarie, Boston BioPharma Consultants, and; Dr. Günther Brüggenwerth, Bayer Pharmaceuticals. 


Academics, researchers and clinicians, discussed models of establishing person-centeredness in clinical practice and in public/national health services: putting empathy and empathetic approaches at the center of practice (Dr. Jeremy Howick); patient engagement as a cornerstone of patient safety and quality improvement strategies and protocols (Dr Shahid Sardar, Associate Director for Patient Engagement, The Princess Alexandra Hospital, NHS Trust, UK); the role of wellbeing in referral interventions (Ms. Samantha Hughes, Doctoral Student, School of Natural and Social Sciences, University of Gloucestershire, UK); the experience of the patient and their families with long-term illnesses (Ms. Myriam Dell’Olio, Doctoral Student, Academy of Primary Care, Hull York Medical School, University of Hull, UK; Dr. Michelle Croston, Senior Lecturer & Advanced Nurse Practitioner, Manchester Metropolitan University, Manchester, UK); behavioral science in decision making (Dr. Rajni Lal, Specialist Registrar in Geriatrics/Internal Medicine and Fellow in Perioperative Medicine for Older People undergoing Surgery (POPS), Guy’s and St. Thomas’ Hospitals Foundation NHS Trust, UK); shared decision making tools (Dr. Vije Rajput, Clinical Director LTCs, Clinical Commissioning Group, Staffordshire, UK); patient-clinician communication processes in the medical consultation (Dr. Bruno Kissling, Family Physician and Teaching Doctor, Bern Institute of General Practitioner Medicine, Bern, Switzerland); how to enhance PCC in clinical team building (Dr. Thomas Fröhlich, Physician, Heidelberg, Germany), and; the challenges of introducing personalized scales in family-centered care (Dr. Mette Kjer Kaltoft, Health Visitor, Municipality of Copenhagen & Senior Guest Researcher, University of Southern Denmark, Denmark). 


Conference Brochure

For more details, the Conference Brochure is available for download.





Enquiries of an academic or clinical nature about ESPCH6, or in relation to upcomming meetings or activities of the society should be made to Professor Andrew Miles, ESPCH Senior Vice President & Secretary General, at [ ].

All enquiries in relation to the administrative aspects of ESPCH events & activities should be made to Dr. Vivian Mounir, ESPCH Senior Project Manager, at [ ].

Sponsorship and advertising enquiries in relation to future ESPCH events and meatings may be made to Mr. Andrew Williamson, ESPCH Director of Finance and Operations, at [].



Key Words


person centered, patient centered, patient´s voice, patient´s portal patient´s perspective, patient experiences, patient´s value, patient engagement, patient advocacy, patient organisation, healthy ageing and elderly care, geriatrics, gerontology, social prescribing, community engagement, digital health innovation, health applications, online community forums, health education websites, artificial intelligence technology in healthcare, digital transformation of healthcare sector, people and their families living with HIV, Black Bone Disease, Rare and Orphan Diseases, Genetic Metabolic Diseases, Parkinson´s Disease, Dementia, Mild Cognitive impairment, Learning Disabilities, healthcare policy, health systems, decision-making, PC in the clinical consultation, building PC clinical teams, introducing personalised scales in family medicine, behavioural sciences, psychology, ethics, holistic, holism, compassion, wellbeing, empathy, healing, Ray´s Model of Care, Music Therapy, GEM Model, BRAN Project, medicinal cannabis, empirical method, statistical compassion, healthcare research, study design and conduct in pharmaceutical industry.